Request an appointment at a location convenient for you.Locate the services you need, close to home.Get the information and resources you need in your health and wellness journey with us: If needed, your local provider can help you with seamless referrals to Mayo Clinic. Our collaboration with Mayo Clinic connects you with the most trusted specialty care and recognized medical expertise close to home. We serve the Eau Claire, Wisconsin, community through routine, preventive and specialized care services, wellness support and community engagement. Learn more about connecting to the care you need with Patient Online Services and download the Mayo Clinic App to easily access your account, as well as health care information from top doctors, dietitians and fitness experts.Your health care needs always come first, whether you need family-based primary care, comprehensive heart care, high-level trauma services or other specialty care services. Online scheduling provides patients a convenient way to schedule appointments and gives scheduling staff added flexibility to help other patients with more complex scheduling needs. Online scheduling for screening mammograms is available across Mayo Clinic, along with other online scheduling options. Scheduling her mammogram was easy, and she will continue to look for other online scheduling opportunities. She notes that online scheduling wasn't as confusing as phone calls sometimes get or even appointment requests using Patient Online Services. We could all see the times on the phone, and that made this so very easy." And I chose a time that one of my older daughters could come with me to my appointment. "My youngest boy goes to Head Start two days a week, so I chose a time when he was in school. She shared that this helped her choose a good time. Muntaha was glad to see all the appointment time options. "I answered some questions with some help from my daughter, and then I could choose a date and time for my appointment. "I was going to tap the appointment request box, but then saw that I could schedule my mammogram from another box. But then she saw that she could schedule her screening mammogram from Patient Online Services. Since she was on Patient Online Services, she thought she would request that appointment. One of these appointments was for a screening mammogram. Recently, she received a message through Patient Online Services concerning some preventive care appointments she needed to make. And she says the request process has worked well for her. She's used it often to request appointments rather than call for an appointment. Muntaha has had a Patient Online Services account since she first became a Mayo Clinic patient, and uses it regularly on both the web and Mayo Clinic App. "The staff at Mayo Clinic are always kind, but sometimes it's hard to hear them correctly with my children being loud or if my phone isn't working well," says Muntaha. For example, was that June or July, or did the scheduler say the sixth or the 16th? Words can sound the same when said quickly. While she speaks English well, it can sometimes be hard to understand people over the phone. They work with a scheduler to determine a good date and time, and they're done.īut for some people, this may not be so easy.įor Muntaha Mansour, a Mayo Clinic patient who moved to Rochester in 2011 from Syria, calling for an appointment can be disconcerting. Most people don't think much of picking up the phone and scheduling a health care appointment.
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